How do I practically download this to multiple computers in the company and not compromise security in the process?
The LGG install process is quite straight forward and must be performed on each PC that will be monitored. The best way to deploy large numbers of PC's is to download the software once to a local server, and then install locally from there. After the software starts for the first time, it will require registration, which is simply a matter of entering your existing corporate userID and password, then selecting what type of equipment it is from a list and choose the option to offset the manufacturing. Then, you will probably never need to look at the software again.
How can the reports be centralized reducing individual computer access?
As all your equipment is registered under the same LGG account, your account keeps track of all the individual equipment centrally. As each piece of equipment is registered, it automatically grabs the equipment name and tags that in the LGG database. e.g. "Accounts-001", or "Brians-Laptop" etc. You can examine the total hours offset per PC simply by logging into the portal. We are working on more advanced analysis tools which will be available shortly, to allow an overview of your account if you have many PC's registered.
Can Individuals access reports over the web to monitor usage?
Currently, only the person who knows your userID and password can access your details. It is possible however that access to web stats be made available to "sub" accounts in the future.
What about the security of our data and technical issues?
The software that is installed on to your PC (Windows or Mac) uses port 80 to communicate with our servers. Port 80 is the default port used by your web browser to look at any web site. The LGG client does not create a permanent connection to the server, nor does it allow any form of remote control, data import from other sources etc. The LGG client does not have the ability to update any other data in your system other than its own small data recording area. (Windows uses the registry, Mac OS X uses a local database)
How will LGG interact with our Firewall?
As we are using a standard port to communicate (port 80), you should not have any issues unless you have blocked web browsing completely at your site - however this is most unusual. If you have restricted the web sites that your users can communicate with, you may need to add data.littlegreengenie.com to your white list so that the client can get through as required.
How is the usage data piped backed to LGG's database?
The LGG client makes regular data drops to our servers. Currently this is done every 2 hours, however, as it is controlled by the server this can be changed at any time. it is likely to be throttled DOWN due to load, rather than UP. The data drop represents a very small data packet, as it has been designed so our servers will be able to cope with a very large number of clients in the future.
What programs will LGG access to get its data?
The LGG client uses basic OS system calls to retrieve the "uptime" from the registry and other freely available data sources within the given OS.